Help Center Knowledge Base
How Do I Create a Report?
Admins and reporters have access to create and view reports. To create a report:
- Sign in to Hire.
- On the left column, select Reporting > Sources.
- At the top, select a date range.
- To the right of the date range, select any filters you’d like to apply to the report.
How Do I install the Gmail add-on?
To get the Hire add-on, follow these steps:
- Go to gmail.com.
- On the right, select Settings > Get add-ons.
- Type “Hire” into the search bar and press Enter.
- Select Hire.
Select Install > Continue > Select the Google account associated with Hire.
Salesforce Knowledge Base: Jobs (create and publish)
Jobs
Create a job
Hire users with admin and job creator roles have permission to create a job.
- On the left, select Jobs.
- Select + Create job. A Create Job pop-up window will appear.
- Complete Step 1 fields:
- Job title
- Req ID: If your admin has turned on automatic req IDs, a req ID will be automatically assigned. You can still edit this field.
- Location: To make the job searchable by location, type and select an address from the drop-down list.
- Department: Select an existing department, type in a new one, or leave the field blank.
- Application form: Select a form from the drop-down.
- Job type: Select the type of job from the following:
- Permanent
- Contract
- Contract to permanent
- Intern
- No job type
- Job time: Select the time expected to work:
- Full time
- Part time
- No job time
- Salary: Enter the salary, then select the pay period between annually and hourly. You can enter the actual salary, or select “Show as range” and enter a salary range.
If you want all job seekers and Hire users to view the salary, you can check the box, “Visible to job seekers.”
Select next.
- Complete Step 2: Select your hiring team or choose them later. You can add multiple users in each of the following roles:
- Hiring manager
- Coordinator
- Recruiter
- Select next.
- Complete Step 3: select the hiring process you want candidates to go through from the down arrow. The hiring process determines the stages each candidate may go through to get the job, such as screening, interviews, and tests.
- Select create job. The job will be created, posted internally, and you’ll be directed to the job’s page.
Publish a job
To make the job viewable to outside job seekers, you can publish it. Based on approval requirements, there are two ways to publish:
- If job approvals are required by the admin, you’ll see a ”request approval” button at the top right. Select request approval to submit the job through the job req approval process.
- If job approvals are not turned on, you’ll see a “publish” button. To publish externally and to job boards chosen by the Hire admin, select publish.
Troubleshooting
If I delete a job, can I get it back?
If you delete a job, then the job is permanently removed and can’t be recovered. Candidates aren’t notified when you delete a job. If you want to email candidates to let them know the job is no longer available, we recommend doing that before you delete the job. After the job is deleted, you won’t be able to see which candidates were associated with that job.
How do I close a job without emailing candidates? .
When you close a job, candidates aren’t notified automatically. If you want to notify candidates, you have the option to email a rejection letter to candidates while closing the job.